Compare Commence CRM and Salesforce CRM - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Commence CRM or Salesforce CRM?

Salesforce CRM is more expensive to implement (TCO) than Commence CRM, and Salesforce CRM is rated higher (98/100) than Commence CRM (83/100). Salesforce CRM offers users more features (21) than Commence CRM (8).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Commence Corporation Vs. Salesforce.com

Commence Corporation: Founded in 1988, Commence® Corporation is a leading provider of Customer Relationship Management (CRM) and Business Process Automation software. The company provides a diverse suite of customer management software solutions that integrate people, processes and technology for improved agility and business performance. Companies that have implemented...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Commence CRM or Salesforce?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Commence CRM and Salesforce.

Commence CRM price starts at $29 per user/month , On a scale between 1 to 10 Commence CRM is rated 2, which is much lower than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Commence CRM cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared Commence CRM Vs. Salesforce CRM based on some of the most important and required CRM features.

Commence CRM: Customer Service, Marketing Automation, Sales Automation, Calendar Management, Category Customization, Custom User Interface, Lease Administration, Multiple Locations.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Commence CRM is suitable for small and mid-size business with up to 200 users. Salesforce is optimal for people as well as companies.

Commence CRM

ITQlick rating
(4.8/5)

starts at $29 per user/month

Commence CRM is a customer relationship management solution that can help users to streamline all their front office business processes and improve the customer service and sales process. The software is flexib...

Categories: Document Management, Banking CRM, Call Center, Casino CRM.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

Commence CRM: 8 Features

Customer Service
Marketing Automation
Sales Automation
Calendar Management
Category Customization
Custom User Interface
Lease Administration
Multiple Locations

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Commence...
ITQlick rating
4.8/5
Score
83/100
Pricing
2/10
License pricing
$29 per user/month
Functionality
36
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.