Compare Commence CRM and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Commence CRM or Zoho CRM?

Zoho CRM is more expensive to implement (TCO) than Commence CRM, and Zoho CRM is rated higher (98/100) than Commence CRM (83/100). Zoho CRM offers users more features (16) than Commence CRM (8). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Commence Corporation Vs. Zoho

Commence Corporation: Founded in 1988, Commence® Corporation is a leading provider of Customer Relationship Management (CRM) and Business Process Automation software. The company provides a diverse suite of customer management software solutions that integrate people, processes and technology for improved agility and business performance. Companies that have implemented...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Commence CRM or Zoho CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Commence CRM and Zoho CRM.

Commence CRM price starts at $29 per user/month , On a scale between 1 to 10 Commence CRM is rated 2, which is much lower than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Commence CRM cost is around the same cost of Zoho CRM.

Which software includes more/better features?

We've compared Commence CRM Vs. Zoho CRM based on some of the most important and required CRM features.

Commence CRM: Customer Service, Marketing Automation, Sales Automation, Calendar Management, Category Customization, Custom User Interface, Lease Administration, Multiple Locations.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Commence CRM is suitable for small and mid-size business with up to 200 users. Zoho CRM is focused on startup to medium firms in different markets.