Shlomi Lavi /
Aug 22, 2022
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Bottom Line: Which is Better - Communications Center or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than Communications Center, and CenterWare Inbound is rated higher (91/100) than Communications Center (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zeacom Vs. Nuxiba Technologies
Zeacom: A history of innovation. Established in 1994, we employ more than 180 people dedicated to developing and supporting our products. They are based in the United States, United Kingdom, Australia and New Zealand. Zeacom is an Enghouse Systems (TSX:ESL) company, and belongs to the Enghouse Interactive family of Interaction Management solutions. - Our ...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? Communications Center or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Communications Center and CenterWare Inbound.
Communications Center price starts at $75 per user/month , On a scale between 1 to 10 Communications Center is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Communications Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than Communications Center.
Which software includes more/better features?
We've compared Communications Center Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Communications Center: We are still working to collect the list of features for Communications Center.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Communications Center's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.