ConceptWave Rapid CRM is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. ConceptWave Rapid CRM received a rating of 4.4 from ITQlick team. The s...
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ServiceNow is more expensive to implement (TCO) than ConceptWave Rapid CRM, and ServiceNow is rated higher (78/100) than ConceptWave Rapid CRM (62/100). ServiceNow offers users more features (18) than ConceptWave Rapid CRM (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
conceptwave: ConceptWave is a leading provider of customer, product, and order lifecycle management solutions that enable communications service providers to rapidly introduce new market offers and to empower superior customer experience. Our unique offer is to provide an end-to-end catalog-driven suite of order fulfillment automation software with ConceptWave...
Servicenow: ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processe...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConceptWave Rapid CRM and ServiceNow.
ConceptWave Rapid CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ConceptWave Rapid CRM is rated 2, which is much lower than the average cost of Customer Service software. ServiceNow price starts at $100 per user/month + standard ITSM package , When comparing ServiceNow to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: ServiceNow is more expensive than ConceptWave Rapid CRM.
We've compared ConceptWave Rapid CRM Vs. ServiceNow based on some of the most important and required Customer Service features.
ConceptWave Rapid CRM: Data Import/Export, Basic Reports, Online Customer Support.
ServiceNow: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
ConceptWave Rapid CRM's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software include businesses of all sizes and a variety of types.
ConceptWave Rapid CRM is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. ConceptWave Rapid CRM received a rating of 4.4 from ITQlick team. The s...
Compare Pricingstarts at $100 per user/month + standard ITSM package
ServiceNow is a Help Desk and CRM software created for small to large companies. Its key features include Marketing Automation, Knowledge Management, Customer Support, Audit Management, Self-Service Portal, Cus...
Compare PricingITQlick Score: | 62/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Customer Service -> ConceptWave Rapid CRM review |
Company: | conceptwave |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | ConceptWave Rapid CRM review, ConceptWave Rapid CRM pricing, ConceptWave Rapid CRM alternatives |
ITQlick Score: | 78/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Customer Service -> ServiceNow review |
Company: | Servicenow |
Pricing: | starts at $100 per user/month + standard ITSM package |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | ServiceNow review, ServiceNow pricing, ServiceNow alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.