Compare ConnectWise ScreenConnect and AlertCertify - Jun 2023

Shlomi LaviShlomi Lavi / Jun 03, 2023

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Bottom Line: Which is Better - ConnectWise ScreenConnect or AlertCertify?

AlertCertify is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than AlertCertify (50/100). ConnectWise ScreenConnect offers users more features (5) than AlertCertify (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!

Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ConnectWise Vs. AlertEnterprise

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

AlertEnterprise: AlertEnterprise uncovers blended threats that exist across IT applications, Physical Access Control Systems and Industrial Controls systems to deliver true prevention of fraud, theft and acts of sabotage

Who is more expensive? ConnectWise ScreenConnect or AlertCertify?

The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and AlertCertify.

ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. AlertCertify price starts at $31 per license , When comparing AlertCertify to its competitors, the software is rated 4 - lower than the average Remote Support software cost.

Bottom line: AlertCertify is more expensive than ConnectWise ScreenConnect.

Which software includes more/better features?

We've compared ConnectWise ScreenConnect Vs. AlertCertify based on some of the most important and required Remote Support features.

ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.

AlertCertify: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, and AlertCertify's target customer size include: Start up, Small business, Medium business, Large business.



ConnectWise ScreenConnect

ITQlick rating
(4.7/5)

starts at $27 per user/month

ConnectWise Control is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run r...

Categories: Video Conferencing, Help Desk, File Sharing, Networking.

AlertCertify

ITQlick rating
(3.4/5)

starts at $31 per license

AlertCertify is a leading cloud-based Remote Support software, it is designed to support small, medium and large size business. AlertCertify received a rating of 3.4 from ITQlick team. The software cost is cons...

Categories: Remote Support.

Compare specifications

Compare features

ConnectWise ScreenConnect: 5 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
Task Management

AlertCertify: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ConnectW...
ITQlick rating
4.7/5
Score
94/100
Pricing
2/10
License pricing
$27 per user/month
Functionality
15
Compare
AlertCertify
ITQlick rating
3.4/5
Score
50/100
Pricing
5/10
License pricing
$31 per license
Functionality
4
Zoho Ass...
ITQlick rating
4.5/5
Score
90/100
Pricing
2/10
License pricing
$10 per technician/month
Functionality
10
GoToMyPC
ITQlick rating
4.6/5
Score
86/100
Pricing
6.4/10
License pricing
$28 per computer/month
Functionality
4
UltraVNC
ITQlick rating
3.2/5
Score
86/100
Pricing
5.6/10
License pricing
$100 per user/year
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.