Shlomi Lavi /
Jun 03, 2023
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Bottom Line: Which is Better - ConnectWise ScreenConnect or GoToMyPC?
GoToMyPC is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than GoToMyPC (86/100). ConnectWise ScreenConnect offers users more features (5) than GoToMyPC (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise Vs. Citrix Systems, Inc.
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
Citrix Systems, Inc.:
Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...
Who is more expensive? ConnectWise ScreenConnect or GoToMyPC?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and GoToMyPC.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. GoToMyPC price starts at $28 per computer/month , When comparing GoToMyPC to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: GoToMyPC is more expensive than ConnectWise ScreenConnect.
Which software includes more/better features?
We've compared ConnectWise ScreenConnect Vs. GoToMyPC based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
GoToMyPC: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, GoToMyPC is perfect for individuals and small or midsize business owners but can be used by large organizations too.