Compare ConnectWise ScreenConnect and GoToMyPC - Jun 2023

Shlomi LaviShlomi Lavi / Jun 03, 2023

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Bottom Line: Which is Better - ConnectWise ScreenConnect or GoToMyPC?

GoToMyPC is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than GoToMyPC (86/100). ConnectWise ScreenConnect offers users more features (5) than GoToMyPC (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!

Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ConnectWise Vs. Citrix Systems, Inc.

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? ConnectWise ScreenConnect or GoToMyPC?

The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and GoToMyPC.

ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. GoToMyPC price starts at $28 per computer/month , When comparing GoToMyPC to its competitors, the software is rated 6 - similar to the average Remote Support software cost.

Bottom line: GoToMyPC is more expensive than ConnectWise ScreenConnect.

Which software includes more/better features?

We've compared ConnectWise ScreenConnect Vs. GoToMyPC based on some of the most important and required Remote Support features.

ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.

GoToMyPC: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, GoToMyPC is perfect for individuals and small or midsize business owners but can be used by large organizations too.

ConnectWise ScreenConnect

ITQlick rating
(4.7/5)

starts at $27 per user/month

ConnectWise Control is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run r...

Categories: Video Conferencing, Help Desk, File Sharing, Networking.

GoToMyPC

ITQlick rating
(4.6/5)

starts at $28 per computer/month

GoToMyPC is a cloud-based remote desktop software that allows computers to be accessed from anywhere and on any device. The software has a variety of tools that enhance telecommuting, collaboration on tasks, an...

Categories: Remote Access.

Compare specifications

Compare features

ConnectWise ScreenConnect: 5 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
Task Management

GoToMyPC: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ConnectW...
ITQlick rating
4.7/5
Score
94/100
Pricing
2/10
License pricing
$27 per user/month
Functionality
15
Compare
GoToMyPC
ITQlick rating
4.6/5
Score
86/100
Pricing
6.4/10
License pricing
$28 per computer/month
Functionality
4
Zoho Ass...
ITQlick rating
4.5/5
Score
90/100
Pricing
2/10
License pricing
$10 per technician/month
Functionality
10
UltraVNC
ITQlick rating
3.2/5
Score
86/100
Pricing
5.6/10
License pricing
$100 per user/year
Functionality
4
Barracud...
ITQlick rating
4.2/5
Score
86/100
Pricing
3.4/10
License pricing
$681 per license
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.