Shlomi Lavi /
Jun 03, 2023
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Bottom Line: Which is Better - ConnectWise ScreenConnect or Slack?
Slack is more expensive to implement (TCO) than ConnectWise ScreenConnect, and Slack is rated higher (100/100) than ConnectWise ScreenConnect (94/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise Vs. Slack
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.
Who is more expensive? ConnectWise ScreenConnect or Slack?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and Slack.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: ConnectWise ScreenConnect cost is around the same cost of Slack.
Which software includes more/better features?
We've compared ConnectWise ScreenConnect Vs. Slack based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.
Target customer size
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, and Slack's target customer size include: Small, medium and large size businesses.