Shlomi Lavi / Jun 03, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
TeamViewer is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than TeamViewer (92/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and TeamViewer.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. TeamViewer price starts at $23.90 per user/month , When comparing TeamViewer to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: TeamViewer is more expensive than ConnectWise ScreenConnect.
We've compared ConnectWise ScreenConnect Vs. TeamViewer based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, and TeamViewer's target customer size include: Small, medium and large size businesses.
starts at $27 per user/month
ConnectWise Control is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run r...
Compare Pricingstarts at $23.90 per user/month
TeamViewer is a cloud-based Video Conferencing software that enables its users to manage their network operations through an integrated monitoring solution.
Compare Pricing| ITQlick Score: | 94/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Remote Support -> ConnectWise ScreenConnect review |
| Company: | ConnectWise |
| Pricing: | starts at $27 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | ConnectWise ScreenConnect review, ConnectWise ScreenConnect pricing, ConnectWise ScreenConnect alternatives |
| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 6/10 - average cost |
| Category: | Video Conferencing -> TeamViewer review |
| Company: | TeamViewer |
| Pricing: | starts at $23.90 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | TeamViewer review, TeamViewer pricing, TeamViewer alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.