Shlomi Lavi / Jun 03, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Zoho Assist is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than Zoho Assist (90/100). ConnectWise ScreenConnect offers users more features (5) than Zoho Assist (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and Zoho Assist.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: ConnectWise ScreenConnect cost is around the same cost of Zoho Assist.
We've compared ConnectWise ScreenConnect Vs. Zoho Assist based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.
starts at $27 per user/month
ConnectWise Control is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run r...
Compare Pricingstarts at $10 per technician/month
ZOHO Assist is a software solution that provides a straight forward and simple user interface that helps users connect to remote computers from anywhere on the world. The connection can be made as long as there...
Compare Pricing| ITQlick Score: | 94/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Remote Support -> ConnectWise ScreenConnect review |
| Company: | ConnectWise |
| Pricing: | starts at $27 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | ConnectWise ScreenConnect review, ConnectWise ScreenConnect pricing, ConnectWise ScreenConnect alternatives |
| ITQlick Score: | 90/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Remote Support -> Zoho Assist review |
| Company: | Zoho |
| Pricing: | starts at $10 per technician/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | Zoho Assist review, Zoho Assist pricing, Zoho Assist alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.