Compare ConnectWise Distribution and Mhelpdesk - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - ConnectWise Distribution or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than ConnectWise Distribution, and Mhelpdesk is rated higher (95/100) than ConnectWise Distribution (85/100). Mhelpdesk offers users more features (15) than ConnectWise Distribution (7).

Looking for the right Procurement solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ConnectWise Vs. Mhelpdesk

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? ConnectWise Distribution or Mhelpdesk?

The real total cost of ownership (TCO) of Procurement software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise Distribution and Mhelpdesk.

ConnectWise Distribution price starts at $24 per user/month , On a scale between 1 to 10 ConnectWise Distribution is rated 2, which is much lower than the average cost of Procurement software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Procurement software cost.

Bottom line: Mhelpdesk is more expensive than ConnectWise Distribution.

Which software includes more/better features?

We've compared ConnectWise Distribution Vs. Mhelpdesk based on some of the most important and required Procurement features.

ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export, Basic Reports, Online Customer Support.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

The software is a viable product for businesses of all sizes and a variety of types. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.