Compare ConnectWise Distribution and e-ServiceSuite - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - ConnectWise Distribution or e-ServiceSuite?

e-ServiceSuite is more expensive to implement (TCO) than ConnectWise Distribution, and ConnectWise Distribution is rated higher (85/100) than e-ServiceSuite (83/100). ConnectWise Distribution offers users more features (7) than e-ServiceSuite (3). There is a clear winner in this case and it is ConnectWise Distribution!

Looking for the right Procurement solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ConnectWise Vs. Buoyant Solutions, Inc.

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Buoyant Solutions, Inc.: Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs and enhanced ability to meet internal IT controls and regulatory guidelines.

Who is more expensive? ConnectWise Distribution or e-ServiceSuite?

The real total cost of ownership (TCO) of Procurement software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise Distribution and e-ServiceSuite.

ConnectWise Distribution price starts at $24 per user/month , On a scale between 1 to 10 ConnectWise Distribution is rated 2, which is much lower than the average cost of Procurement software. e-ServiceSuite price starts at $59 per month , When comparing e-ServiceSuite to its competitors, the software is rated 6 - similar to the average Procurement software cost.

Bottom line: e-ServiceSuite is more expensive than ConnectWise Distribution.

Which software includes more/better features?

We've compared ConnectWise Distribution Vs. e-ServiceSuite based on some of the most important and required Procurement features.

ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export, Basic Reports, Online Customer Support.

e-ServiceSuite: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software is a viable product for businesses of all sizes and a variety of types. and e-ServiceSuite's target customer size include: Small, medium and large size businesses.