Compare ConnectWise Distribution and SysAid - Apr 2022

Shlomi LaviShlomi Lavi / Apr 25, 2022

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Bottom Line: Which is Better - ConnectWise Distribution or SysAid?

SysAid is more expensive to implement (TCO) than ConnectWise Distribution, and ConnectWise Distribution is rated higher (85/100) than SysAid (79/100). SysAid offers users more features (9) than ConnectWise Distribution (7).

Looking for the right Procurement solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ConnectWise Vs. SysAid Technologies Ltd.

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

SysAid Technologies Ltd.: SysAid Technologies, formerly Ilient, is a leading global provider of IT Service Management (ITSM) software. nnSysAid was founded in 2002 by Israel Lifshitz, with a vision to provide simple, cutting-edge, and cost-effective software tools for service excellence. SysAid is ideal for organizations who want to manage, monitor, and track all their IT...

Who is more expensive? ConnectWise Distribution or SysAid?

The real total cost of ownership (TCO) of Procurement software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise Distribution and SysAid.

ConnectWise Distribution price starts at $24 per user/month , On a scale between 1 to 10 ConnectWise Distribution is rated 2, which is much lower than the average cost of Procurement software. SysAid price starts at $1,211 per year , When comparing SysAid to its competitors, the software is rated 6 - similar to the average Procurement software cost.

Bottom line: SysAid is more expensive than ConnectWise Distribution.

Which software includes more/better features?

We've compared ConnectWise Distribution Vs. SysAid based on some of the most important and required Procurement features.

ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export, Basic Reports, Online Customer Support.

SysAid: Asset Management, Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration.

Target customer size

The software is a viable product for businesses of all sizes and a variety of types. SysAid was originally intended for IT practitioners.

ConnectWise Distribution

ITQlick rating
(3.2/5)

starts at $24 per user/month

ConnectWise Distribution is a procurement and inventory management solution for businesses of all sizes. It offers assistance in such aspects as purchasing, receiving, product lifecycle management, and ...

Categories: Help Desk, Inventory Management, Production, Procurement.

SysAid

ITQlick rating
(4.3/5)

starts at $1,211 per year

SysAid software is a cloud-hosted service desk, help desk and IT Service Management solution that targets businesses of any size, whether small or large. The software solution integrates all the vital IT tools...

Categories: Chat, Help Desk, Online CRM, Self-Service Portal, Small Business CRM.

Compare specifications

SysAid Specifications

ITQlick Score: 79/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Help Desk -> SysAid review
Company: SysAid Technologies Ltd.
Pricing: starts at $1,211 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: SysAid review, SysAid pricing, SysAid alternatives

Compare features

ConnectWise Distribution: 7 Features

Asset Management
Email Integration
Reporting
Rules/Workflows
Data Import/Export
Basic Reports
Online Customer Support

SysAid: 9 Features

Asset Management
Customer Survey
Email Integration
Knowledge Base/FAQ
Mobile Integration
Remote Control Access
Reporting
Scheduling
Self Service Portal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ConnectW...
ITQlick rating
3.2/5
Score
85/100
Pricing
3.2/10
License pricing
$24 per user/month
Functionality
19
Compare
SysAid
ITQlick rating
4.3/5
Score
79/100
Pricing
6/10
License pricing
$1,211 per year
Functionality
22
Review
DXC Proc...
ITQlick rating
3.9/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
SynerTrade
ITQlick rating
4.1/5
Score
90/100
Pricing
10/10
License pricing
$59 per user/month
Functionality
16
DeltaBid
ITQlick rating
4.5/5
Score
89/100
Pricing
2/10
License pricing
$129 per user/month
Functionality
16

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.