Compare ConnectWise Distribution and TeamSupport - Jun 2022
Compare Pricing
Shlomi Lavi / Jun 30, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ConnectWise Distribution or TeamSupport?
ConnectWise Distribution is more expensive to implement (TCO) than TeamSupport, and TeamSupport is rated higher (87/100) than ConnectWise Distribution (85/100). TeamSupport offers users more features (15) than ConnectWise Distribution (7). There is a clear winner in this case and it is TeamSupport!
Looking for the right Procurement solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise Vs. TeamSupport
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain. It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who is more expensive? ConnectWise Distribution or TeamSupport?
The real total cost of ownership (TCO) of Procurement software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise Distribution and TeamSupport.
ConnectWise Distribution price starts at $24 per user/month , On a scale between 1 to 10 ConnectWise Distribution is rated 2, which is much lower than the average cost of Procurement software. TeamSupport price starts at $49 per agent/month , When comparing TeamSupport to its competitors, the software is rated 2 - much lower than the average Procurement software cost.
Bottom line: ConnectWise Distribution cost is around the same cost of TeamSupport.
Which software includes more/better features?
We've compared ConnectWise Distribution Vs. TeamSupport based on some of the most important and required Procurement features.
ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export, Basic Reports, Online Customer Support.
TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
The software is a viable product for businesses of all sizes and a variety of types. This program is aimed at the companies that know their product, but are still eager to please those their clients.
TeamSupport
starts at $49 per agent/month
TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.
PriceDemoCompare specifications
ConnectWise Distribution Specifications
| ITQlick Score: | 85/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Procurement -> ConnectWise Distribution review |
| Company: | ConnectWise |
| Pricing: | starts at $24 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | ConnectWise Distribution review, ConnectWise Distribution pricing, ConnectWise Distribution alternatives |
TeamSupport Specifications
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> TeamSupport review |
| Company: | TeamSupport |
| Pricing: | starts at $49 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | TeamSupport review, TeamSupport pricing, TeamSupport alternatives |
Compare features
ConnectWise Distribution: 7 Features
TeamSupport: 15 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.