Compare ConnectWise Distribution and Zoho Desk - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - ConnectWise Distribution or Zoho Desk?

Zoho Desk is more expensive to implement (TCO) than ConnectWise Distribution, and Zoho Desk is rated higher (92/100) than ConnectWise Distribution (85/100). ConnectWise Distribution offers users more features (7) than Zoho Desk (0).

Looking for the right Procurement solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ConnectWise Vs. Zoho Corporation

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? ConnectWise Distribution or Zoho Desk?

The real total cost of ownership (TCO) of Procurement software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise Distribution and Zoho Desk.

ConnectWise Distribution price starts at $24 per user/month , On a scale between 1 to 10 ConnectWise Distribution is rated 2, which is much lower than the average cost of Procurement software. Zoho Desk price starts at $14 per agent/month , When comparing Zoho Desk to its competitors, the software is rated 4 - lower than the average Procurement software cost.

Bottom line: Zoho Desk is more expensive than ConnectWise Distribution.

Which software includes more/better features?

We've compared ConnectWise Distribution Vs. Zoho Desk based on some of the most important and required Procurement features.

ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export, Basic Reports, Online Customer Support.

Zoho Desk: We are still working to collect the list of features for Zoho Desk.

Target customer size

The software is a viable product for businesses of all sizes and a variety of types. and Zoho Desk's target customer size include: Small, medium and large size businesses.