Compare ContactCenter and Ubiq Hive - Jun 2022

Shlomi LaviShlomi Lavi / Jun 20, 2022

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Bottom Line: Which is Better - ContactCenter or Ubiq Hive?

ContactCenter is more expensive to implement (TCO) than Ubiq Hive, and Ubiq Hive is rated higher (87/100) than ContactCenter (62/100). ContactCenter offers users more features (3) than Ubiq Hive (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cisco Systems Vs. Ubiq

Cisco Systems: Cisco Systems, Inc. is an American corporation  that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]

Ubiq: Welcome to the home of wireless presentations on LinkedIn! Follow us for regular updates, blogs, presentation tips, AV advice and more! Ubiq is a modern meeting room solution that allows users to wirelessly project any content from their tablets or laptops to an existing Projector or TVs. Using our product, you just walk into the meeting room wi...

Who is more expensive? ContactCenter or Ubiq Hive?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ContactCenter and Ubiq Hive.

ContactCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ContactCenter is rated 6, which is similar to the average cost of IT Management software. Ubiq Hive price starts at $29 per conference/month , When comparing Ubiq Hive to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: ContactCenter is more expensive than Ubiq Hive.

Which software includes more/better features?

We've compared ContactCenter Vs. Ubiq Hive based on some of the most important and required IT Management features.

ContactCenter: Data Import/Export, Basic Reports, Online Customer Support.

Ubiq Hive: We are still working to collect the list of features for Ubiq Hive.

Target customer size

Customers of the software include businesses of all sizes and types hailing from all major industries. and Ubiq Hive's target customer size include: Small, medium and large size businesses.



ContactCenter

ITQlick rating
(4.8/5)

Cisco ContactCenter is a customer relationship and collaboration management solution for businesses of all sizes. It offers intelligent contact and cutting-edge multichannel communication capabilities. The soft...

Categories: Networking, Unified communication, Wireless Networking.

Ubiq Hive

ITQlick rating
(4.5/5)

starts at $29 per conference/month

Ubiq Hive is a cloud-based business intelligence and a reporting software that allows the users to analyze, explore and report data. Ubiq Hive makes it easy for people without programming knowledge such as the ...

Categories: Video Conferencing, Web Collaboration, Wireless Networking, Education.

Compare specifications

Compare features

ContactCenter: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Ubiq Hive: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ContactCenter
ITQlick rating
4.8/5
Score
62/100
Pricing
6.8/10
License pricing
Pricing not available
Functionality
6
Compare
Ubiq Hiv...
ITQlick rating
4.5/5
Score
87/100
Pricing
5/10
License pricing
$29 per conference/month
Functionality
4
Symantec...
ITQlick rating
3.4/5
Score
91/100
Pricing
3.4/10
License pricing
$12,975 per license
Functionality
5
Windows ...
ITQlick rating
3.3/5
Score
90/100
Pricing
4.2/10
License pricing
$239.99 per license
Functionality
4
Informat...
ITQlick rating
4.8/5
Score
87/100
Pricing
5/10
License pricing
$2,000 per month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.