Shlomi Lavi / Jul 28, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
contactSPACE is more expensive to implement (TCO) than RealPresence, and RealPresence is rated higher (88/100) than contactSPACE (81/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
contactSPACE: contactSPACE is a wizard driven, cost effective telemarketing and inbound service call centre software platform delivered to you through the cloud. We are a business that chooses to specifically focus on Small and Medium sized businesses who are often ignored by others. We deliver industry leading Contact Centre solutions that are: Functionally Ric...
Polycom: Polycom is celebrating 25 years of industry leadership with trail-blazing technology that unleashes the power of collaboration by putting people at the center. Our innovative solutions — and more than 950 patents — provide superior user experiences that are flexible and easily integrated for our customers’ needs. More than 415,000 companies and ins...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for contactSPACE and RealPresence.
contactSPACE price starts at $105 per user/month , On a scale between 1 to 10 contactSPACE is rated 8, which is higher than the average cost of Call Center software. RealPresence price starts at $89 per license , When comparing RealPresence to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: contactSPACE is more expensive than RealPresence.
We've compared contactSPACE Vs. RealPresence based on some of the most important and required Call Center features.
contactSPACE: We are still working to collect the list of features for contactSPACE.
RealPresence: We are still working to collect the list of features for RealPresence.
contactSPACE's typical customers include: Small, medium and large size businesses, and RealPresence's target customer size include: Small, medium and large size businesses.
starts at $105 per user/month
ContactSpace is a call center software built to help businesses create schedules and filters for applying contact strategies. This enables them to reach clients in different locations, target multiple segments,...
Compare Pricingstarts at $89 per license
RealPresence is a desktop-based video conferencing software that allows executives to organize video communication sessions with the dynamic workforce and make encrypted calls through the hierarchy.
Compare Pricing| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Call Center -> contactSPACE review |
| Company: | contactSPACE |
| Pricing: | starts at $105 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | contactSPACE review, contactSPACE pricing, contactSPACE alternatives |
| ITQlick Score: | 88/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Video Conferencing -> RealPresence review |
| Company: | Polycom |
| Pricing: | starts at $89 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | RealPresence review, RealPresence pricing, RealPresence alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.