Compare ContactWise CRM and Zoho CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - ContactWise CRM or Zoho CRM?

ContactWise CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than ContactWise CRM (79/100). Zoho CRM offers users more features (16) than ContactWise CRM (8). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Construction solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

GroupLink Vs. Zoho

GroupLink : GroupLink was organized in 1996 to enable our customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's mission and vision includes the objective of delighting our customers in world class, best-practices Service Desk & CRM/SFA software. Our goal is to consistently deliver high-performance s...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? ContactWise CRM or Zoho CRM?

The real total cost of ownership (TCO) of Construction software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ContactWise CRM and Zoho CRM.

ContactWise CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ContactWise CRM is rated 2, which is much lower than the average cost of Construction software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Construction software cost.

Bottom line: ContactWise CRM cost is around the same cost of Zoho CRM.

Which software includes more/better features?

We've compared ContactWise CRM Vs. Zoho CRM based on some of the most important and required Construction features.

ContactWise CRM: Customer Service, Marketing Automation, Sales Automation, Accounting Management, Document Management, Project Management, Service Management, Collaboration Center .

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

ContactWise CRM's typical customers include: SMBs, Zoho CRM is focused on startup to medium firms in different markets.



ContactWise CRM

ITQlick rating
(2.8/5)

ContactWise CRM is customer relationship management software built for small to medium businesses. Its key features include customer service, marketing automation, sales automation, accounting, document, projec...

Categories: Construction, Banking CRM, Casino CRM, Channel Management.

Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

ContactWise CRM: 8 Features

Customer Service
Marketing Automation
Sales Automation
Accounting Management
Document Management
Project Management
Service Management
Collaboration Center

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ContactW...
ITQlick rating
2.8/5
Score
79/100
Pricing
3.6/10
License pricing
Pricing not available
Functionality
24
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Procore
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$667 per month
Functionality
33
PlanGrid
ITQlick rating
4.6/5
Score
98/100
Pricing
2.6/10
License pricing
$39 per user/month
Functionality
16
BuilderTREND
ITQlick rating
4.5/5
Score
97/100
Pricing
2/10
License pricing
$99 per month
Functionality
31

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.