Compare Contivio Contact Center and Callcap - Jun 2022
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Bottom Line: Which is Better - Contivio Contact Center or Callcap?
Callcap is more expensive to implement (TCO) than Contivio Contact Center, and Callcap is rated higher (83/100) than Contivio Contact Center (76/100).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Contivio.com Vs. Callcap
Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio...
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? Contivio Contact Center or Callcap?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Contivio Contact Center and Callcap.
Contivio Contact Center price starts at $79 per user/month , On a scale between 1 to 10 Contivio Contact Center is rated 2, which is much lower than the average cost of CRM software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Callcap is more expensive than Contivio Contact Center.
Which software includes more/better features?
We've compared Contivio Contact Center Vs. Callcap based on some of the most important and required CRM features.
Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and Callcap's target customer size include: Small, medium and large size businesses.
Callcap
starts at $29 per month
Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.
Compare PricingCompare specifications
Contivio Contact Center Specifications
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Contivio Contact Center review |
Company: | Contivio.com |
Pricing: | starts at $79 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Contivio Contact Center review, Contivio Contact Center pricing, Contivio Contact Center alternatives |
Callcap Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Tracking -> Callcap review |
Company: | Callcap |
Pricing: | starts at $29 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Callcap review, Callcap pricing, Callcap alternatives |
Compare features
Contivio Contact Center: 0 Features
Callcap: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.