Compare Contivio Contact Center and Close - Aug 2022

Shlomi LaviShlomi Lavi / Aug 15, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Contivio Contact Center or Close?

Close is more expensive to implement (TCO) than Contivio Contact Center, and Close is rated higher (81/100) than Contivio Contact Center (76/100). Close offers users more features (9) than Contivio Contact Center (0). There is a clear winner in this case and it is Close!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Contivio.com Vs. Elastic Inc

Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio...

Elastic Inc: Over 2 years ago we started a "Sales As A Service" business called ElasticSales. The vision for Elastic was to build a massive sales infrastructure and empower startups and companies around the world to tap into that infrastructure in order to scale their sales efforts.

Who is more expensive? Contivio Contact Center or Close?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Contivio Contact Center and Close.

Contivio Contact Center price starts at $79 per user/month , On a scale between 1 to 10 Contivio Contact Center is rated 2, which is much lower than the average cost of CRM software. Close price starts at $29 per user/month , When comparing Close to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Contivio Contact Center cost is around the same cost of Close.

Which software includes more/better features?

We've compared Contivio Contact Center Vs. Close based on some of the most important and required CRM features.

Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.

Close: API, Email integration, Lead Management, Marketing, Sales orders.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. This web-based Close.



Contivio Contact Center

ITQlick rating
(2.8/5)

starts at $79 per user/month

Contivio Contact Center is an all-in-one cloud-based contact center and telephony solution created for marketing and sales related businesses. Its key features enable users to monitor, record, transfer, forward...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

Close

ITQlick rating
(4.7/5)

starts at $29 per user/month

Close.io is a web-based CRM software developed by Elastic’s Sales. This platform is powerfully dedicated on activity, with VoiP email and calling being profoundly unified into the platform itself. This platform...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Insurance CRM, Mobile CRM.

Compare specifications

Compare features

Contivio Contact Center: 0 Features

We are working to collect the list of features

Close: 9 Features

API
Email integration
Lead Management
Marketing
Sales orders
Call Center
Conference Calling
Email Marketing
Email
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Contivio...
ITQlick rating
2.8/5
Score
76/100
Pricing
2.8/10
License pricing
$79 per user/month
Functionality
15
Compare
Close
ITQlick rating
4.7/5
Score
81/100
Pricing
2.8/10
License pricing
$29 per user/month
Functionality
15
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.