Contivio Vs NetSuite: Side-by-Side Comparison

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Contivio
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$79 Per month/user
Hosting
Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$129 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Hatchbuck
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 Per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$12 Per month/user
Hosting
Cloud
Functionality score
36
Fit small business
Fit medium business
Fit large business
Software review
Salesboom
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$14 Per month/user
Hosting
Cloud
Functionality score
33
Fit small business
Fit medium business
Fit large business
Software review

Contivio Vs. NetSuite: Price & Features - Which is better?

Apr 05, 2019

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio.com Contact Center in the Cloud product has revolutionized the concept of contact center solutions. If you have access to Microsoft™ Internet Explorer and a headset (can also be driven from any VoIP phone), you can be up and running with an enterprise level contact center within minutes…including integration to your back office systems! Contivio.com provides inbound and outbound multi-channel (voice, email, fax, SMS and voice mail) capability with automatic dialer, interactive voice response, real time statistics, configurable reporting, workforce management, voice recording and much more. Our patent protected CloudConnect middleware enables Contivio.com to be integrated with any backend or CRM system (single or multiple) within minutes (Microsoft Dynamics, SugarCRM, RightNow, NetSuite, Leads360, Zoho, Google, Oracle, SAP, SalesForce.com, Siebel, Onyx, Sage SalesLogix, Goldmine or any other …)! Contivio.com’s patented CloudConnect technogology takes a unique approach to automation and interfacing. Unlike traditional platforms that depend on API’s or web services, CloudConnect learns how you use software applications by simply navigating and clicking. This approach radically simplifies and expedites the entire process of generating screen pops. For example, as your agent accepts an inbound call, the customer account will screen pop automatically, routing your agent to log a new phone call against that account. Contivio.com’s CloudConnect also possesses the capability of pushing call recordings, notes and dispositions into the CRM upon call completion. Contivio.com is distributed globally within Amazon Web Services and Equinix data centers, has offices in Sacramento, CA (USA), Sydney (Australia) and Singapore and is associated with the eOne Group which has over 22,000 customers globally and maintains OEM agreements with Microsoft Corporation.

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises use NetSuite to run more effectively without the high costs and inefficiency of on-premise systems. By using NetSuite to automate operations, streamline processes and access real-time business information anytime, anywhere, growing businesses realize breakthrough performance improvements.

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Contivio Contact Center TCO and NetSuite CRM+ total cost to help with the total cost of ownership calculation.

Contivio Contact Center price Starting from $79 Per month/user , on a scale between 1 to 10 Contivio Contact Center is rated 2, which is much lower than the average cost of CRM software. NetSuite CRM+ price Starting from $129 Per month/user , when comparing NetSuite CRM+ to their competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line:NetSuite CRM+ is more expensive than Contivio Contact Center.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Contivio Vs. NetSuite based on some of the most important and required CRM features.
Contivio Contact Center: We are still working to collect the list of features of Contivio Contact Center. .
NetSuite CRM+ list of features include the following: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, .

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. This CRM solution can cater to many businesses.

Contivio Contact Center

ITQlick rating
(4.3/5)

Starting from $79 Per month/user

Contivio Contact Center is a web based call center solution for businesses of all sizes. Its capabilities include voice mail, performance monitoring, lead tracking, and others. The software was designed

Categories: Hotel CRM, Contact management, Small Business CRM, Real Estate CRM, Pharmaceutical CRM.

NetSuite CRM+

ITQlick rating
(4/5)

Starting from $129 Per month/user

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused

Categories: Small Business CRM, Real Estate CRM, Pharmaceutical CRM, Online CRM, Mobile CRM.

Compare screenshots

Compare specifications

NetSuite CRM+ Specifications

Name: NetSuite CRM+
Company: NetSuite
Address NetSuite Inc, Campus Drive, San Mateo, CA
Website:NetSuite CRM+
Platforms: Desktop, Mobile, Cloud

Compare features

Contivio Contact Center: 0 Features

We are working to collect the list of features

NetSuite CRM+: 8 Features

Mobile Access
Campaign Dashboard
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing