Shlomi Lavi /
Mar 18, 2022
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Bottom Line: Which is Better - Contivio Contact Center or NetSuite CRM?
NetSuite CRM is more expensive to implement (TCO) than Contivio Contact Center, and NetSuite CRM is rated higher (89/100) than Contivio Contact Center (76/100). NetSuite CRM offers users more features (13) than Contivio Contact Center (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Contivio.com Vs. NetSuite
Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise.
Our flagship Contivio...
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Who is more expensive? Contivio Contact Center or NetSuite CRM+?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Contivio Contact Center and NetSuite CRM+.
Contivio Contact Center price starts at $79 per user/month , On a scale between 1 to 10 Contivio Contact Center is rated 2, which is much lower than the average cost of CRM software. NetSuite CRM+ price starts at $129 per month , When comparing NetSuite CRM+ to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: NetSuite CRM+ is more expensive than Contivio Contact Center.
Which software includes more/better features?
We've compared Contivio Contact Center Vs. NetSuite CRM based on some of the most important and required CRM features.
Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.
NetSuite CRM+: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. This CRM solution can cater to many businesses.