Compare Contivio Contact Center and NetSuite CRM - Mar 2022

Shlomi LaviShlomi Lavi / Mar 18, 2022

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Bottom Line: Which is Better - Contivio Contact Center or NetSuite CRM?

NetSuite CRM is more expensive to implement (TCO) than Contivio Contact Center, and NetSuite CRM is rated higher (89/100) than Contivio Contact Center (76/100). NetSuite CRM offers users more features (13) than Contivio Contact Center (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Contivio.com Vs. NetSuite

Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio...

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who is more expensive? Contivio Contact Center or NetSuite CRM+?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Contivio Contact Center and NetSuite CRM+.

Contivio Contact Center price starts at $79 per user/month , On a scale between 1 to 10 Contivio Contact Center is rated 2, which is much lower than the average cost of CRM software. NetSuite CRM+ price starts at $129 per month , When comparing NetSuite CRM+ to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: NetSuite CRM+ is more expensive than Contivio Contact Center.

Which software includes more/better features?

We've compared Contivio Contact Center Vs. NetSuite CRM based on some of the most important and required CRM features.

Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.

NetSuite CRM+: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. This CRM solution can cater to many businesses.

Contivio Contact Center

ITQlick rating
(2.8/5)

starts at $79 per user/month

Contivio Contact Center is an all-in-one cloud-based contact center and telephony solution created for marketing and sales related businesses. Its key features enable users to monitor, record, transfer, forward...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

NetSuite CRM

ITQlick rating
(3.9/5)

starts at $129 per month

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused...

Categories: Homebuilder CRM, CRM, Banking CRM, Casino CRM, Customer Relationship Management.

Compare specifications

Compare features

Contivio Contact Center: 0 Features

We are working to collect the list of features

NetSuite CRM+: 13 Features

Mobile Access
Campaign Dashboard
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing
Knowledge Base
Multi-Channel Marketing
Sales Automation
Sales Forecasting
Social Media Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Contivio...
ITQlick rating
2.8/5
Score
76/100
Pricing
2.8/10
License pricing
$79 per user/month
Functionality
15
Compare
NetSuite...
ITQlick rating
3.9/5
Score
89/100
Pricing
7/10
License pricing
$129 per month
Functionality
28
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.