Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Contivio Contact Center or Sugar Sell?
Sugar Sell is more expensive to implement (TCO) than Contivio Contact Center, and Sugar Sell is rated higher (90/100) than Contivio Contact Center (76/100). Sugar Sell offers users more features (21) than Contivio Contact Center (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Contivio.com Vs. SugarCRM
Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise.
Our flagship Contivio...
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Who is more expensive? Contivio Contact Center or SugarCRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Contivio Contact Center and SugarCRM.
Contivio Contact Center price starts at $79 per user/month , On a scale between 1 to 10 Contivio Contact Center is rated 2, which is much lower than the average cost of CRM software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SugarCRM is more expensive than Contivio Contact Center.
Which software includes more/better features?
We've compared Contivio Contact Center Vs. Sugar Sell based on some of the most important and required CRM features.
Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.
SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.