Compare Concentrix Corporation and Virtual PBX - Nov 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Concentrix Corporation or Virtual PBX?

Concentrix Corporation is more expensive to implement (TCO) than Virtual PBX, and Virtual PBX is rated with the same score (62/100) as Concentrix Corporation (62/100). Both tools offer the same amount of features.

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Convergys Vs. Callture

Convergys: As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue...

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

Who is more expensive? Concentrix Corporation or Virtual PBX?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Concentrix Corporation and Virtual PBX.

Concentrix Corporation accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Convergys IP Contact Center is rated 4, which is lower than the average cost of Communications software. Virtual PBX price starts at $19 per user/month , When comparing Virtual PBX to its competitors, the software is rated 2 - much lower than the average Communications software cost.

Bottom line: Concentrix Corporation is more expensive than Virtual PBX.

Which software includes more/better features?

We've compared Concentrix Corporation Vs. Virtual PBX based on some of the most important and required Communications features.

Concentrix Corporation: Data Import/Export, Basic Reports, Online Customer Support.

Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Concentrix Corporation's typical customers include: Small, medium and large size businesses, and Virtual PBX's target customer size include: Start up, Small business, Medium business, Large business.