Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...
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Conversocial is more expensive to implement (TCO) than Webex, and Webex is rated higher (89/100) than Conversocial (81/100). Conversocial offers users more features (4) than Webex (0).
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversocial and Broadsoft.
Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Conversocial is rated 4, which is lower than the average cost of Team Collaboration software. Broadsoft price starts at $5.99 per user/month , When comparing Broadsoft to its competitors, the software is rated 4 - lower than the average Team Collaboration software cost.
Bottom line: Conversocial cost is around the same cost of Broadsoft.
We've compared Conversocial Vs. Webex based on some of the most important and required Team Collaboration features.
Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.
Broadsoft: We are still working to collect the list of features for Broadsoft.
Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies. and Broadsoft's target customer size include: Small, medium and large size businesses.
Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...
Compare Pricingstarts at $5.99 per user/month
Webex is a cloud-based Unified communication and collaboration software that offers voice, web conferencing, video, and messaging & contextual communication services. The software can be deployed on the cloud,...
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Team Collaboration -> Conversocial review |
Company: | Conversocial |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Conversocial review, Conversocial pricing, Conversocial alternatives |
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Team Collaboration -> Webex review |
Company: | BroadSoft |
Pricing: | starts at $5.99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Webex review, Webex pricing, Webex alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.