Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...
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Conversocial is more expensive to implement (TCO) than Radian6, and Radian6 is rated higher (92/100) than Conversocial (81/100). Radian6 offers users more features (5) than Conversocial (4). There is a clear winner in this case and it is Radian6!
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversocial and Radian6.
Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Conversocial is rated 4, which is lower than the average cost of Team Collaboration software. Radian6 price starts at $1,000 per organization/month , When comparing Radian6 to its competitors, the software is rated 4 - lower than the average Team Collaboration software cost.
Bottom line: Conversocial cost is around the same cost of Radian6.
We've compared Conversocial Vs. Radian6 based on some of the most important and required Team Collaboration features.
Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.
Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.
Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies. Radian6 is proves to be an efficient tool for all business organizations.
Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...
Compare Pricingstarts at $1,000 per organization/month
Radian6 is a cloud-based social media monitoring & analysis that offers automated tracking of conversations across various online channels from websites to social media.
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Team Collaboration -> Conversocial review |
Company: | Conversocial |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Conversocial review, Conversocial pricing, Conversocial alternatives |
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Social Media Management -> Radian6 review |
Company: | Salesforce.com |
Pricing: | starts at $1,000 per organization/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Radian6 review, Radian6 pricing, Radian6 alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.