Compare Conversocial and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Conversocial or Zoho CRM?

Conversocial is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Conversocial (81/100). Zoho CRM offers users more features (16) than Conversocial (4). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Conversocial Vs. Zoho

Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Conversocial or Zoho CRM?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversocial and Zoho CRM.

Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Conversocial is rated 4, which is lower than the average cost of Team Collaboration software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Team Collaboration software cost.

Bottom line: Conversocial is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared Conversocial Vs. Zoho CRM based on some of the most important and required Team Collaboration features.

Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies. Zoho CRM is focused on startup to medium firms in different markets.