Compare Convoso Cloud Contact Center and Chaos Intellect - May 2022

Shlomi LaviShlomi Lavi / May 26, 2022

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Bottom Line: Which is Better - Convoso Cloud Contact Center or Chaos Intellect?

Convoso Cloud Contact Center is more expensive to implement (TCO) than Chaos Intellect, and Chaos Intellect is rated higher (90/100) than Convoso Cloud Contact Center (84/100). Chaos Intellect offers users more features (6) than Convoso Cloud Contact Center (5). There is a clear winner in this case and it is Chaos Intellect!

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Convoso (formerly SafeSoft Solutions) Vs. Chaos Software

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

Chaos Software : Chaos Software has been making better CRM applications for micro business and individual users since 1992, including the award winning contact relationship manager program Time & Chaos, Chaos Intellect business CRM email software with auto-linked email history for contacts, and Legal Billing time and billing software for attorneys and professionals...

Who is more expensive? Convoso Cloud Contact Center or Chaos Intellect?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Convoso Cloud Contact Center and Chaos Intellect.

Convoso Cloud Contact Center price starts at $90 per feature/month , On a scale between 1 to 10 Convoso Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Chaos Intellect price starts at $59.95 per license , When comparing Chaos Intellect to its competitors, the software is rated 4 - lower than the average Contact Management software cost.

Bottom line: Convoso Cloud Contact Center is more expensive than Chaos Intellect.

Which software includes more/better features?

We've compared Convoso Cloud Contact Center Vs. Chaos Intellect based on some of the most important and required Contact Management features.

Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.

Chaos Intellect: Contact Management, Customer Database, Customer Service, Multi-Language, Email Communication History.

Target customer size

The software can be deployed for the needs of all business size. The bulk of the customers using this software come from small and medium businesses.



Convoso Cloud Contact Center

ITQlick rating
(4.6/5)

starts at $90 per feature/month

Convoso Cloud Contact Center is a call center management software for businesses of all sizes. Its services include inbound and outbound calling, call blending, workflow management, two-way SMS, and analytics. ...

Categories: Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording.

Chaos Intellect

ITQlick rating
(3.2/5)

starts at $59.95 per license

Chaos Intellect is a contact management software built for small to large businesses of all types. Its key features include email histories for contacts, appointment and task histories, email merging with messa...

Categories: Customer Relationship Management, Contact Management, Email.

Compare specifications

Compare features

Convoso Cloud Contact Center: 5 Features

CRM
Sales
Marketing
Sales Automation
Contact Management

Chaos Intellect: 6 Features

Contact Management
Customer Database
Customer Service
Multi-Language
Email Communication History
Group Email Contacts
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17
Compare
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Synchrony
ITQlick rating
4.5/5
Score
83/100
Pricing
8/10
License pricing
Pricing not available
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.