Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - Convoso Cloud Contact Center or Nextiva VoIP?
Convoso Cloud Contact Center is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Convoso Cloud Contact Center (84/100). Nextiva VoIP offers users more features (11) than Convoso Cloud Contact Center (5). There is a clear winner in this case and it is Nextiva VoIP!
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Convoso (formerly SafeSoft Solutions) Vs. Nextiva
Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Convoso Cloud Contact Center or Nextiva Business VoIP?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Convoso Cloud Contact Center and Nextiva Business VoIP.
Convoso Cloud Contact Center price starts at $90 per feature/month , On a scale between 1 to 10 Convoso Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.
Bottom line: Convoso Cloud Contact Center is more expensive than Nextiva Business VoIP.
Which software includes more/better features?
We've compared Convoso Cloud Contact Center Vs. Nextiva VoIP based on some of the most important and required Contact Management features.
Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.
Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
The software can be deployed for the needs of all business size. Nextiva is ideal for small companies and large call centers.