Shlomi Lavi /
May 26, 2022
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Bottom Line: Which is Better - Convoso Cloud Contact Center or RingCentral Phone?
Convoso Cloud Contact Center is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Convoso Cloud Contact Center (84/100). RingCentral Phone offers users more features (15) than Convoso Cloud Contact Center (5). There is a clear winner in this case and it is RingCentral Phone!
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Convoso (formerly SafeSoft Solutions) Vs. RingCentral
Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? Convoso Cloud Contact Center or RingCentral Phone?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Convoso Cloud Contact Center and RingCentral Phone.
Convoso Cloud Contact Center price starts at $90 per feature/month , On a scale between 1 to 10 Convoso Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Contact Management software cost.
Bottom line: Convoso Cloud Contact Center is more expensive than RingCentral Phone.
Which software includes more/better features?
We've compared Convoso Cloud Contact Center Vs. RingCentral Phone based on some of the most important and required Contact Management features.
Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.
RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
The software can be deployed for the needs of all business size. RingCentral Professional is specifically designed to help individuals who are always on-the-go.