Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - coresuite mobile solutions or Zoho Support?
coresuite mobile solutions is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than coresuite mobile solutions (53/100). Zoho Support offers users more features (24) than coresuite mobile solutions (3). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Coresystems Vs. Zoho
Coresystems: coresystems – Facts and Visionsnncoresystems ag, with its head office in Windisch, Switzerland, was founded in 2002 and today, with over 5,500 customers (75,000 users), is the world leader in the provision of standardized additional solutions for SAP KMU products. The company is certified as SAP GOLD (SSP) and Microsoft ISV Silver partner.nnThe...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? coresuite mobile solutions or Zoho Support?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coresuite mobile solutions and Zoho Support.
coresuite mobile solutions price starts at $30 per user/month , On a scale between 1 to 10 coresuite mobile solutions is rated 4, which is lower than the average cost of Customer Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: coresuite mobile solutions is more expensive than Zoho Support.
Which software includes more/better features?
We've compared coresuite mobile solutions Vs. Zoho Support based on some of the most important and required Customer Service features.
coresuite mobile solutions: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
Target customer size
coresuite mobile solutions's typical customers include: SMBs, Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.