Shlomi Lavi /
Oct 04, 2022
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Bottom Line: Which is Better - CorvisaOne Contact Center or 3CLogic Cloud Contact Center?
3CLogic Cloud Contact Center is more expensive to implement (TCO) than CorvisaOne Contact Center, and 3CLogic Cloud Contact Center is rated higher (84/100) than CorvisaOne Contact Center (80/100). Both tools offer the same amount of features.
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CorvisaCloud Vs. 3CLogic
CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
Who is more expensive? CorvisaOne Contact Center or 3CLogic Cloud Contact Center?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CorvisaOne Contact Center and 3CLogic Cloud Contact Center.
CorvisaOne Contact Center price starts at $125 per user/month , On a scale between 1 to 10 CorvisaOne Contact Center is rated 2, which is much lower than the average cost of Contact Management software. 3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CorvisaOne Contact Center is rated 2, which is much lower than the average cost of Contact Management software.
Bottom line: 3CLogic Cloud Contact Center is more expensive than CorvisaOne Contact Center.
Which software includes more/better features?
We've compared CorvisaOne Contact Center Vs. 3CLogic Cloud Contact Center based on some of the most important and required Contact Management features.
CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.
3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.
Target customer size
The software is a viable solution for businesses of all sizes and types. 3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities.