Compare CorvisaOne Contact Center and BIGContacts - Mar 2024

Shlomi LaviShlomi Lavi / Mar 17, 2024

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Bottom Line: Which is Better - CorvisaOne Contact Center or BIGContacts?

CorvisaOne Contact Center is more expensive to implement (TCO) than BIGContacts, and BIGContacts is rated higher (88/100) than CorvisaOne Contact Center (80/100). CorvisaOne Contact Center offers users more features (5) than BIGContacts (3).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CorvisaCloud Vs. BigContacts

CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.

BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business. BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...

Who is more expensive? CorvisaOne Contact Center or BigContacts?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CorvisaOne Contact Center and BigContacts.

CorvisaOne Contact Center price starts at $125 per user/month , On a scale between 1 to 10 CorvisaOne Contact Center is rated 2, which is much lower than the average cost of Contact Management software. BigContacts price starts at $9.99 per user/month , When comparing BigContacts to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: CorvisaOne Contact Center cost is around the same cost of BigContacts.

Which software includes more/better features?

We've compared CorvisaOne Contact Center Vs. BIGContacts based on some of the most important and required Contact Management features.

CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.

BigContacts: Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

The software is a viable solution for businesses of all sizes and types. Customers of the software chiefly include small and medium businesses hailing from a wide range of industries.



CorvisaOne Contact Center

ITQlick rating
(3.5/5)

starts at $125 per user/month

CorvisaOne Contact Center is a call center management solution for businesses of all sizes. It offers inbound calling and outbound calling services along with analysis and reporting capabilities. The so...

Categories: Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Business Phone Systems.

BIGContacts

ITQlick rating
(4.3/5)

starts at $9.99 per user/month

BigContacts is a customer relationship management solution for small and medium businesses. It offers marketing and sales automation along with collaboration and analytical capabilities. The software was...

Categories: CRM, Complaint Management, Customer Loyalty, Lead Generation, Mac CRM.

Compare specifications

Compare features

CorvisaOne Contact Center: 5 Features

Workflow
Call Center Management
Contact Management
Dashboards
Call Recording

BigContacts: 3 Features

Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CorvisaO...
ITQlick rating
3.5/5
Score
80/100
Pricing
3/10
License pricing
$125 per user/month
Functionality
25
Compare
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.