Compare coztel and HERO Hospitality PBX - Jul 2022

Shlomi LaviShlomi Lavi / Jul 23, 2022

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Bottom Line: Which is Better - coztel or HERO Hospitality PBX?

coztel is more expensive to implement (TCO) than HERO Hospitality PBX, and HERO Hospitality PBX is rated higher (89/100) than coztel (82/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

coztel Vs. Dialexia

coztel: World's leading Cloud Based Contact Center Software Company

Dialexia: Dialexia is an award-winning global telecommunications software & services company specialized in the development of innovative PBX software & VoIP business solutions for corporations, small businesses, service providers & telephony resellers alike. The company also provides custom-built PBX applications to meet the needs of clients in specific sec...

Who is more expensive? coztel or HERO Hospitality PBX?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and HERO Hospitality PBX.

coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. HERO Hospitality PBX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software.

Bottom line: coztel is more expensive than HERO Hospitality PBX.

Which software includes more/better features?

We've compared coztel Vs. HERO Hospitality PBX based on some of the most important and required Call Center features.

coztel: We are still working to collect the list of features for coztel.

HERO Hospitality PBX: We are still working to collect the list of features for HERO Hospitality PBX.

Target customer size

coztel's typical customers include: Start up, Small business, Medium business, Large business, and HERO Hospitality PBX's target customer size include: SMBs.

coztel

ITQlick rating
(3.4/5)

starts at $50 per month

Coztel is a cloud-based call center software that provides call center solutions to businesses, including inbound, outbound, and blended call centers. The software allows businesses to connect to their customer...

Categories: Communications, Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD).

HERO Hospitality PBX

ITQlick rating
(4.8/5)

HERO Hospitality software is a cloud-based hospitality PBX solution that primarily targets hotels and resorts, as well as other hospitality settings including government & military housing.

Categories: Communications, IVR, VoIP, Data integration, Contact management.

Compare specifications

Compare features

coztel: 0 Features

We are working to collect the list of features

HERO Hospitality PBX: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
coztel
ITQlick rating
3.4/5
Score
82/100
Pricing
6.4/10
License pricing
$50 per month
Functionality
19
Review
Compare
HERO Hos...
ITQlick rating
4.8/5
Score
89/100
Pricing
5/10
License pricing
Pricing not available
Functionality
5
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.