Compare coztel and RingCentral Phone - Jul 2022

Shlomi LaviShlomi Lavi / Jul 23, 2022

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Bottom Line: Which is Better - coztel or RingCentral Phone?

coztel is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than coztel (82/100). RingCentral Phone offers users more features (15) than coztel (0). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

coztel Vs. RingCentral

coztel: World's leading Cloud Based Contact Center Software Company

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? coztel or RingCentral Phone?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and RingCentral Phone.

coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: coztel is more expensive than RingCentral Phone.

Which software includes more/better features?

We've compared coztel Vs. RingCentral Phone based on some of the most important and required Call Center features.

coztel: We are still working to collect the list of features for coztel.

RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

coztel's typical customers include: Start up, Small business, Medium business, Large business, RingCentral Professional is specifically designed to help individuals who are always on-the-go.



coztel

ITQlick rating
(3.4/5)

starts at $50 per month

Coztel is a cloud-based call center software that provides call center solutions to businesses, including inbound, outbound, and blended call centers. The software allows businesses to connect to their customer...

Categories: Communications, Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD).

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant, Business Phone Systems.

Compare specifications

Compare features

coztel: 0 Features

We are working to collect the list of features

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
coztel
ITQlick rating
3.4/5
Score
82/100
Pricing
6.4/10
License pricing
$50 per month
Functionality
19
Review
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.