Compare coztel and Saba - Jul 2022

Shlomi LaviShlomi Lavi / Jul 23, 2022

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Bottom Line: Which is Better - coztel or Saba?

coztel is more expensive to implement (TCO) than Saba, and Saba is rated higher (93/100) than coztel (82/100). Saba offers users more features (6) than coztel (0). There is a clear winner in this case and it is Saba!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

coztel Vs. Saba Centra

coztel: World's leading Cloud Based Contact Center Software Company

Saba Centra: Saba (NASDAQ: SABA) enables organizations to transform the way they work by leveraging social networking capabilities and the ubiquity of mobile to empower an organization's most mission-critical assets - its people. The company provides a set of people-centric enterprise solutions to various businesses and industries worldwide. Saba delivers cloud...

Who is more expensive? coztel or Saba?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and Saba.

coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. Saba price starts at $19 per user/month , When comparing Saba to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: coztel is more expensive than Saba.

Which software includes more/better features?

We've compared coztel Vs. Saba based on some of the most important and required Call Center features.

coztel: We are still working to collect the list of features for coztel.

Saba: LMS, Recruiting Management, Blended Learning, eLearning, Application Sharing.

Target customer size

coztel's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software hail from all major industries and form different walks of professional life.



coztel

ITQlick rating
(3.4/5)

starts at $50 per month

Coztel is a cloud-based call center software that provides call center solutions to businesses, including inbound, outbound, and blended call centers. The software allows businesses to connect to their customer...

Categories: Communications, Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD).

Saba

ITQlick rating
(4.2/5)

starts at $19 per user/month

Saba is a web conferencing and real time collaboration solution for all businesses. The software offers a variety of real time communication and data sharing options at high speeds. It was designed and launched...

Categories: Business performance management, Conference Calling, Video Conferencing, Self-Service Portal, Business Process.

Compare specifications

Compare features

coztel: 0 Features

We are working to collect the list of features

Saba: 6 Features

LMS
Recruiting Management
Blended Learning
eLearning
Application Sharing
eCommerce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
coztel
ITQlick rating
3.4/5
Score
82/100
Pricing
6.4/10
License pricing
$50 per month
Functionality
19
Review
Compare
Saba
ITQlick rating
4.2/5
Score
93/100
Pricing
2.2/10
License pricing
$19 per user/month
Functionality
29
Review
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.