Shlomi Lavi /
Jul 23, 2022
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Bottom Line: Which is Better - coztel or Saba?
coztel is more expensive to implement (TCO) than Saba, and Saba is rated higher (93/100) than coztel (82/100). Saba offers users more features (6) than coztel (0). There is a clear winner in this case and it is Saba!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
coztel Vs. Saba Centra
coztel: World's leading Cloud Based Contact Center Software Company
Saba Centra: Saba (NASDAQ: SABA) enables organizations to transform the way they work by leveraging social networking capabilities and the ubiquity of mobile to empower an organization's most mission-critical assets - its people. The company provides a set of people-centric enterprise solutions to various businesses and industries worldwide. Saba delivers cloud...
Who is more expensive? coztel or Saba?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and Saba.
coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. Saba price starts at $19 per user/month , When comparing Saba to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: coztel is more expensive than Saba.
Which software includes more/better features?
We've compared coztel Vs. Saba based on some of the most important and required Call Center features.
coztel: We are still working to collect the list of features for coztel.
Saba: LMS, Recruiting Management, Blended Learning, eLearning, Application Sharing.
Target customer size
coztel's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software hail from all major industries and form different walks of professional life.