Shlomi Lavi / Jul 23, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
coztel is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than coztel (82/100). Skype for Business offers users more features (3) than coztel (0). There is a clear winner in this case and it is Skype for Business!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
coztel: World's leading Cloud Based Contact Center Software Company
Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and Skype for Business (formerly Lync) Software.
coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: coztel is more expensive than Skype for Business (formerly Lync) Software.
We've compared coztel Vs. Skype for Business based on some of the most important and required Call Center features.
coztel: We are still working to collect the list of features for coztel.
Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.
coztel's typical customers include: Start up, Small business, Medium business, Large business, and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.
starts at $50 per month
Coztel is a cloud-based call center software that provides call center solutions to businesses, including inbound, outbound, and blended call centers. The software allows businesses to connect to their customer...
Compare Pricingstarts at $2 per user/month
Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integra...
Compare Pricing| ITQlick Score: | 82/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> coztel review |
| Company: | coztel |
| Pricing: | starts at $50 per month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Cloud |
| Links: | coztel review, coztel pricing, coztel alternatives |
| ITQlick Score: | 97/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Conference Calling -> Skype for Business review |
| Company: | Microsoft |
| Pricing: | starts at $2 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Skype for Business review, Skype for Business pricing, Skype for Business alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.