Compare coztel and Virtual PBX - Jul 2022

Shlomi LaviShlomi Lavi / Jul 23, 2022

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Bottom Line: Which is Better - coztel or Virtual PBX?

coztel is more expensive to implement (TCO) than Virtual PBX, and coztel is rated higher (82/100) than Virtual PBX (62/100). Virtual PBX offers users more features (3) than coztel (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

coztel Vs. Callture

coztel: World's leading Cloud Based Contact Center Software Company

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

Who is more expensive? coztel or Virtual PBX?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and Virtual PBX.

coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. Virtual PBX price starts at $19 per user/month , When comparing Virtual PBX to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: coztel is more expensive than Virtual PBX.

Which software includes more/better features?

We've compared coztel Vs. Virtual PBX based on some of the most important and required Call Center features.

coztel: We are still working to collect the list of features for coztel.

Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

coztel's typical customers include: Start up, Small business, Medium business, Large business, and Virtual PBX's target customer size include: Start up, Small business, Medium business, Large business.

coztel

ITQlick rating
(3.4/5)

starts at $50 per month

Coztel is a cloud-based call center software that provides call center solutions to businesses, including inbound, outbound, and blended call centers. The software allows businesses to connect to their customer...

Categories: Communications, Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD).

Virtual PBX

ITQlick rating
(4.5/5)

starts at $19 per user/month

Virtual PBX is a leading cloud-based Communications software, it is designed to support small, medium and large size business. Virtual PBX received a rating of 4.5 from ITQlick team. The software cost is consid...

Categories: Communications.

Compare specifications

Compare features

coztel: 0 Features

We are working to collect the list of features

Virtual PBX: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
coztel
ITQlick rating
3.4/5
Score
82/100
Pricing
6.4/10
License pricing
$50 per month
Functionality
19
Review
Compare
Virtual ...
ITQlick rating
4.5/5
Score
62/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
4
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.