Shlomi Lavi /
Jul 23, 2022
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Bottom Line: Which is Better - coztel or Virtual PBX?
coztel is more expensive to implement (TCO) than Virtual PBX, and coztel is rated higher (82/100) than Virtual PBX (62/100). Virtual PBX offers users more features (3) than coztel (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
coztel Vs. Callture
coztel: World's leading Cloud Based Contact Center Software Company
Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer.
While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...
Who is more expensive? coztel or Virtual PBX?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and Virtual PBX.
coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. Virtual PBX price starts at $19 per user/month , When comparing Virtual PBX to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: coztel is more expensive than Virtual PBX.
Which software includes more/better features?
We've compared coztel Vs. Virtual PBX based on some of the most important and required Call Center features.
coztel: We are still working to collect the list of features for coztel.
Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
coztel's typical customers include: Start up, Small business, Medium business, Large business, and Virtual PBX's target customer size include: Start up, Small business, Medium business, Large business.