Compare Creatio and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - Creatio or Salesforce CRM?

Creatio is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Creatio (82/100). Salesforce CRM offers users more features (21) than Creatio (17). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Creatio Vs. Salesforce.com

Creatio: WELCOME TO THE WORLD WHERE EVERYONE CAN AUTOMATE BUSINESS IDEAS IN MINUTES.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Creatio CRM or Salesforce?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Creatio CRM and Salesforce.

Creatio CRM price starts at $30 per user/month , On a scale between 1 to 10 Creatio CRM is rated 4, which is lower than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Creatio CRM is more expensive than Salesforce.

Which software includes more/better features?

We've compared Creatio Vs. Salesforce CRM based on some of the most important and required CRM features.

Creatio CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Email Marketing, Lead Management, Sales Automation, Sales Forecasting, CRM, Customer Relationship Management, Campaign Management.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Creatio CRM's typical customers include: Medium and large size businesses, Salesforce is optimal for people as well as companies.



Creatio CRM

ITQlick rating
(4.8/5)

starts at $30 per user/month

Creatio CRM is a CRM and process management software designed to improve communication, build knowledge about customers, and boost lead generation. The software manages marketing activities and automate process...

Categories: Business performance management, Channel Management, Contact management, Customer Relationship Management.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

Creatio CRM: 17 Features

Mobile Access
Email Marketing
Lead Management
Sales Automation
Sales Forecasting
CRM
Customer Relationship Management
Campaign Management
Contact Management
Email Marketing
Marketing Automation
Social Media
Territory Management
Task Management
Customer Pipeline
Contract Management
Knowledge Management

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Creatio
ITQlick rating
4.8/5
Score
82/100
Pricing
4/10
License pricing
$30 per user/month
Functionality
33
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.