Compare Crexendo Cloud Business Phone and Dialpad - Jun 2022

Shlomi LaviShlomi Lavi / Jun 25, 2022

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Bottom Line: Which is Better - Crexendo Cloud Business Phone or Dialpad?

Dialpad is more expensive to implement (TCO) than Crexendo Cloud Business Phone, and Dialpad is rated higher (84/100) than Crexendo Cloud Business Phone (83/100). Dialpad offers users more features (5) than Crexendo Cloud Business Phone (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Crexendo Inc. Vs. Dialpad

Crexendo Inc.: Crexendo Inc., is a full-service cloud solutions provider that delivers critical voice and data technology infrastructure services to the start-up, SMB and small enterprise markets. Crexendo is comprised of industry-leading engineering, sales, marketing and support professionals that combine left-brain logic with right-brain creativity to design, b...

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Who is more expensive? Crexendo Cloud Business Phone or Dialpad?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Crexendo Cloud Business Phone and Dialpad.

Crexendo Cloud Business Phone accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Crexendo Cloud Business Phone System Software is rated 2, which is much lower than the average cost of VoIP software. Dialpad price starts at $15 per user/month , When comparing Dialpad to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Crexendo Cloud Business Phone cost is around the same cost of Dialpad.

Which software includes more/better features?

We've compared Crexendo Cloud Business Phone Vs. Dialpad based on some of the most important and required VoIP features.

Crexendo Cloud Business Phone: We are still working to collect the list of features for Crexendo Cloud Business Phone.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

Target customer size

The software is a viable solution for businesses of all sizes and a wide range of types. and Dialpad's target customer size include: Small, medium and large size businesses.

Crexendo Cloud Business Phone

ITQlick rating
(2.8/5)

Crexendo Cloud Business Phone System Software is a business VoIP system for businesses of all sizes. It offers such capabilities as auto attendant, call queuing, call forwarding, and others. The software was de...

Categories: Business Phone Systems, Cloud PBX, PBX Phone Systems, SIP Clients.

Dialpad

ITQlick rating
(4.3/5)

starts at $15 per user/month

Dialpad software is a modern cloud-based communication system that enables users to access voice, video, messaging, and meetings from a single central location accessible on any device that is internet-enabled.

Categories: Communications, Call Recording, IVR, VoIP, Call Center.

Compare specifications

Compare features

Crexendo Cloud Business Phone: 0 Features

We are working to collect the list of features

Dialpad: 5 Features

Call Recording
IVR (Interactive Voice Response)
Contact Management
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Crexendo...
ITQlick rating
2.8/5
Score
83/100
Pricing
2.6/10
License pricing
Pricing not available
Functionality
6
Compare
Dialpad
ITQlick rating
4.3/5
Score
84/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
15
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.