Critique by eZee Vs Grade.us

Shlomi LaviShlomi Lavi / Jul 27, 2021

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Bottom Line: Which is Better - Critique by eZee or Grade.us?

Grade.us is more expensive to implement (TCO) than Critique by eZee, Critique by eZee is rated higher (84/100) than Grade.us (83/100). Critique by eZee offers more features (5) to their users than Grade.us (4). There is a clear winner in this case and it is Critique by eZee!

Looking for the right Reputation Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How eZee Technosys compares with Grade Us, Inc.?

eZee Technosys: eZee Technosys is a complete IT solutions provider for the hospitality industry, solutions whose sole purpose is to simplify business processes for our clients and help their business grow. The dedicated teams at eZee cover product development, technical support, consulting and sales. When you deal with us, you are directly coming in touch with peo...

Grade Us, Inc.: Grade.us provides an easy and unobtrusive way to ask and remind customers to review your business on the sites that matter to you. We call it a "review funnel".

Who's more expensive? Critique by eZee or Grade.us?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Critique by eZee and Grade.us.

Critique by eZee price starts at $15 per month , on a scale between 1 to 10 Critique by eZee is rated 4, which is lower than the average cost of Reputation Management software. Grade.us price starts at $110 per user/month , when comparing Grade.us to their competitors, the software is rated 6 - similar to the average Reputation Management software cost.

Bottom line:Grade.us is more expensive than Critique by eZee.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Critique by eZee Vs. Grade.us based on some of the most important and required Reputation Management features. Critique by eZee: Customer Experience Management, Employee Performance Management, Response Management, Sentiment Analysis, Reputation Management. Grade.us: Data Filtering, Response Management, Sentiment Analysis, Social Media Metrics.

Target customer size

Critique by eZee's typical customers include: Small, medium and large size businesses, and Grade.us's target customer size include: Small, medium and large size businesses.

Critique by eZee

ITQlick rating
(5/5)

starts at $15 per month

Critique by eZee is a reputation management software designed to help hotels strengthen their online presence while keeping guests informed on their latest service.

Categories: Customer Loyalty, Employee Performance Management, Reputation Management.

Grade.us

ITQlick rating
(4.8/5)

starts at $110 per user/month

Grade.Us is a reputation management software built for businesses to automate and improve their reputation, share customer reviews, generate and track online reputation and reviews, and monitor and respond to ...

Categories: Customer Loyalty, Customer Management Module, Employee Performance Management, Campaign Management, Web analytics.

Compare specifications

Compare features

Critique by eZee: 5 Features

Customer Experience Management
Employee Performance Management
Response Management
Sentiment Analysis
Reputation Management

Grade.us: 4 Features

Data Filtering
Response Management
Sentiment Analysis
Social Media Metrics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Critique
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$15 per month
Functionality
8
Compare
Grade.us
ITQlick rating
4.8/5
Score
83/100
Pricing
6/10
License pricing
$110 per user/month
Functionality
12
ThoughtBuzz
ITQlick rating
4.6/5
Score
90/100
Pricing
2/10
License pricing
$6 per user/month
Functionality
8
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per month
Functionality
4
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.