Compare Critique by eZee and Podium - Jun 2022

Shlomi LaviShlomi Lavi / Jun 07, 2022

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Bottom Line: Which is Better - Critique by eZee or Podium?

Podium is more expensive to implement (TCO) than Critique by eZee, and Critique by eZee is rated higher (84/100) than Podium (77/100). Podium offers users more features (6) than Critique by eZee (5).

Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

eZee Technosys Vs. Podium Inc.

eZee Technosys: eZee Technosys is a complete IT solutions provider for the hospitality industry, solutions whose sole purpose is to simplify business processes for our clients and help their business grow. The dedicated teams at eZee cover product development, technical support, consulting and sales. When you deal with us, you are directly coming in touch with peo...

Podium Inc.: Podium is the industry’s leading online review management platform that helps businesses collect and manage online reviews on Google, Facebook, and more. With Podium, your customers can easily write and post a review the moment a transaction happens and your business can track review analytics, receive alerts when new reviews go online, and quickly...

Who is more expensive? Critique by eZee or Podium?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Critique by eZee and Podium.

Critique by eZee price starts at $45 per month , On a scale between 1 to 10 Critique by eZee is rated 4, which is lower than the average cost of Reputation Management software. Podium price starts at $189 per month , When comparing Podium to its competitors, the software is rated 10 - much higher than the average Reputation Management software cost.

Bottom line: Podium is more expensive than Critique by eZee.

Which software includes more/better features?

We've compared Critique by eZee Vs. Podium based on some of the most important and required Reputation Management features.

Critique by eZee: Customer Experience Management, Employee Performance Management, Response Management, Sentiment Analysis, Reputation Management.

Podium: Dashboard, Data Analysis Tools, Customer Experience Management, Employee Performance Management, Sentiment Analysis.

Target customer size

Critique by eZee's typical customers include: Small, medium and large size businesses, and Podium's target customer size include: Small, medium and large size businesses.

Critique by eZee

ITQlick rating
(5/5)

starts at $45 per month

Critique by eZee is a reputation management software designed to help hotels strengthen their online presence while keeping guests informed on their latest service.

Categories: Customer Loyalty, Employee Performance Management, Reputation Management.

Podium

ITQlick rating
(4.4/5)

starts at $189 per month

Podium is a growing cloud-based Social Media Management software, it is designed to support small, medium and large size business. Podium received a rating of 4.4 from ITQlick team. The software cost is conside...

Categories: Data Analysis Tools, Dashboards & KPIs, Text mining, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

Critique by eZee: 5 Features

Customer Experience Management
Employee Performance Management
Response Management
Sentiment Analysis
Reputation Management

Podium: 6 Features

Dashboard
Data Analysis Tools
Customer Experience Management
Employee Performance Management
Sentiment Analysis
Reputation Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Critique...
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$45 per month
Functionality
8
Compare
Podium
ITQlick rating
4.4/5
Score
77/100
Pricing
10/10
License pricing
$189 per month
Functionality
17
Review
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per location/month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.