Critique by eZee Vs ThoughtBuzz SMM

Shlomi LaviShlomi Lavi / Jul 09, 2021

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Bottom Line: Which is Better - Critique by eZee or ThoughtBuzz SMM?

Critique by eZee is more expensive to implement (TCO) than ThoughtBuzz SMM, ThoughtBuzz SMM is rated higher (90/100) than Critique by eZee (84/100). Critique by eZee offers more features (5) to their users than ThoughtBuzz SMM (4).

Looking for the right Reputation Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How eZee Technosys compares with ThoughtBuzz?

eZee Technosys: eZee Technosys is a complete IT solutions provider for the hospitality industry, solutions whose sole purpose is to simplify business processes for our clients and help their business grow. The dedicated teams at eZee cover product development, technical support, consulting and sales. When you deal with us, you are directly coming in touch with peo...

ThoughtBuzz: Social Media is everywhere! It has given voice to unknown, it has helped connect with lost family and friends, new talent is born every day on social media! With so many use cases, it is no doubt that Social Media is one of the key reasons for humongous amount of digital data. ThoughtBuzz was born to innovate with this data. We are here to help ...

Who's more expensive? Critique by eZee or ThoughtBuzz SMM?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Critique by eZee and ThoughtBuzz SMM.

Critique by eZee price starts at $15 per month , on a scale between 1 to 10 Critique by eZee is rated 4, which is lower than the average cost of Reputation Management software. ThoughtBuzz SMM price starts at $6 per user/month , when comparing ThoughtBuzz SMM to their competitors, the software is rated 2 - much lower than the average Reputation Management software cost.

Bottom line: Critique by eZee is more expensive than ThoughtBuzz SMM.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Critique by eZee Vs. ThoughtBuzz SMM based on some of the most important and required Reputation Management features. Critique by eZee: Customer Experience Management, Employee Performance Management, Response Management, Sentiment Analysis, Reputation Management. ThoughtBuzz SMM: Data Filtering, Response Management, Sentiment Analysis, Social Media Metrics.

Target customer size

Critique by eZee's typical customers include: Small, medium and large size businesses, The software is a viable solution for businesses of all sizes and a wide range of types.

Critique by eZee

ITQlick rating
(5/5)

starts at $15 per month

Critique by eZee is a reputation management software designed to help hotels strengthen their online presence while keeping guests informed on their latest service.

Categories: Customer Loyalty, Employee Performance Management, Reputation Management.

ThoughtBuzz SMM

ITQlick rating
(4.6/5)

starts at $6 per user/month

ThoughtBuzz is a customer service and social media intelligence platform for businesses of all sizes. It offers such services as complaint monitoring, customer database, trouble ticketing, and others. The softw...

Categories: Campaign Management, Web analytics, Social Media, Reputation Management.

Compare specifications

Compare features

Critique by eZee: 5 Features

Customer Experience Management
Employee Performance Management
Response Management
Sentiment Analysis
Reputation Management

ThoughtBuzz SMM: 4 Features

Data Filtering
Response Management
Sentiment Analysis
Social Media Metrics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Critique
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$15 per month
Functionality
8
Compare
ThoughtBuzz
ITQlick rating
4.6/5
Score
90/100
Pricing
2/10
License pricing
$6 per user/month
Functionality
8
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per month
Functionality
4
RepuSure
ITQlick rating
5/5
Score
83/100
Pricing
4/10
License pricing
$250 per user/year
Functionality
9
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.