CRM Central is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. CRM Central received a rating of 3.8 from ITQlick team. The software cost is considered a...
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CRM Central is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than CRM Central (51/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CRM Central and CenterWare Inbound.
CRM Central accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CRM Central is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CRM Central is rated 6, which is similar to the average cost of Call Center software.
Bottom line: CRM Central is more expensive than CenterWare Inbound.
We've compared CRM Central Vs. CenterWare Inbound based on some of the most important and required Call Center features.
CRM Central: We are still working to collect the list of features for CRM Central.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
CRM Central's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.
CRM Central is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. CRM Central received a rating of 3.8 from ITQlick team. The software cost is considered a...
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CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingITQlick Score: | 51/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> CRM Central review |
Company: | Avaya |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CRM Central review, CRM Central pricing, CRM Central alternatives |
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.