Compare CSDP Service Relationship and Pipeline Pilot - Jul 2022
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Bottom Line: Which is Better - CSDP Service Relationship or Pipeline Pilot?
Pipeline Pilot is more expensive to implement (TCO) than CSDP Service Relationship, and Pipeline Pilot is rated higher (87/100) than CSDP Service Relationship (82/100). CSDP Service Relationship offers users more features (17) than Pipeline Pilot (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CSDP Vs. Accelrys
CSDP : CSDP’s history is a story of innovation, pioneering new technologies for business process management and, above all, a commitment to service management solutions. With roots back to 1970, Customer Service Delivery Platform Corporation (CSDP) began as a service company, providing customized programming and software maintenance. We bring to the ta...
Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.
Who is more expensive? CSDP Service Relationship or Pipeline Pilot?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CSDP Service Relationship and Pipeline Pilot.
CSDP Service Relationship accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CSDP Service Relationship is rated 4, which is lower than the average cost of Customer Service software. Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CSDP Service Relationship is rated 4, which is lower than the average cost of Customer Service software.
Bottom line: CSDP Service Relationship cost is around the same cost of Pipeline Pilot.
Which software includes more/better features?
We've compared CSDP Service Relationship Vs. Pipeline Pilot based on some of the most important and required Customer Service features.
CSDP Service Relationship: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Call Center Management, Contract Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Knowledge Base.
Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
CSDP is designed to support any company that provides post sales support and services to customers. and Pipeline Pilot's target customer size include: Small business, Medium business, Private use.
Pipeline Pilot
Pipeline Pilot is a cloud-based data analytics and simulation software that is specifically designed for scientists and scientific research. The software is used to automate the processes of analyzing and repor...
Compare PricingCompare specifications
CSDP Service Relationship Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> CSDP Service Relationship review |
Company: | CSDP |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | CSDP Service Relationship review, CSDP Service Relationship pricing, CSDP Service Relationship alternatives |
Pipeline Pilot Specifications
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> Pipeline Pilot review |
Company: | Accelrys |
Typical customers: | Small business, Medium business, Private use |
Platforms: | Desktop |
Links: | Pipeline Pilot review, Pipeline Pilot pricing, Pipeline Pilot alternatives |
Compare features
CSDP Service Relationship: 17 Features
Pipeline Pilot: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.