Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - CSipSimple or SolarWinds Service Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than CSipSimple, and SolarWinds Service Desk is rated higher (94/100) than CSipSimple (82/100). SolarWinds Service Desk offers users more features (18) than CSipSimple (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Junction Networks Vs. Samanage
Junction Networks: Founded in 2004, Junction Networks delivers business VoIP communications services based on the best of breed IP telephony technologies. The company was founded on the premise that the future of business communications would rely heavily on IP technologies. Since 2004, Junction Networks has provided high quality business VoIP service to thousands of...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? CSipSimple or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CSipSimple and SolarWinds.
CSipSimple price starts at $18.95 per user/month , On a scale between 1 to 10 CSipSimple is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: SolarWinds is more expensive than CSipSimple.
Which software includes more/better features?
We've compared CSipSimple Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.
CSipSimple: We are still working to collect the list of features for CSipSimple.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Most of the customers using CSipSimple belongs to the category of small (10 to 100 employees) or medium-sized (100 to 1,000 employees) businesses that make use of the IT services, data hosting and related services, mainly in the field of business phone and VoIP systems. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.