Compare Customer Advocacy and Centrical - Oct 2022

Shlomi LaviShlomi Lavi / Oct 31, 2022

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Bottom Line: Which is Better - Customer Advocacy or Centrical?

Centrical is more expensive to implement (TCO) than Customer Advocacy, and Centrical is rated higher (75/100) than Customer Advocacy (62/100). Centrical offers users more features (4) than Customer Advocacy (0).

Looking for the right Gamification solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CustomerAdvocacy.com Vs. GamEffective

CustomerAdvocacy.com : CustomerAdvocacy.com started as a simple concept sparked by a couple of entrepreneurs that had successful businesses and wanted to capitalize on the extent to which they satisfied their customers. Our team has grown and so has the vision. We’re a group of technology-loving geeks – so we knew the CustomerAdvocacy.com software had to make it easy ...

GamEffective: GamEffective is a next generation gamification company focusing on rich graphical narratives to drive skillful change in organizations. It is used by leading global organizations for the improvement of sales, customer support and training. Its unique rich graphical narratives range from sports to racing, virtual city-building and song-contests; ...

Who is more expensive? Customer Advocacy or GamEffective?

The real total cost of ownership (TCO) of Gamification software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Advocacy and GamEffective.

Customer Advocacy price starts at $600 per month , On a scale between 1 to 10 Customer Advocacy is rated 2, which is much lower than the average cost of Gamification software. GamEffective accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer Advocacy is rated 2, which is much lower than the average cost of Gamification software.

Bottom line: GamEffective is more expensive than Customer Advocacy.

Which software includes more/better features?

We've compared Customer Advocacy Vs. Centrical based on some of the most important and required Gamification features.

Customer Advocacy: We are still working to collect the list of features for Customer Advocacy.

GamEffective: Customer Service, Sales, Customer Success, Content Management.

Target customer size

Customers of the software include businesses of all sizes and types. Customers of the software include businesses of all sizes and types.

Customer Advocacy

ITQlick rating
(4.9/5)

starts at $600 per month

Customer Advocacy is a gamification and referral management platform for businesses of all sizes. It helps in the promotion of branded customer advocacy programs and also offers tracking and analysis se...

Categories: Gamification.

Centrical

ITQlick rating
(4.8/5)

GamEffective is a gamification and training management solution for businesses of all sizes. Its services include call center management, sales and marketing team management, and training. The software ...

Categories: Training, Gamification, Sales, Sales Management.

Compare specifications

Compare features

Customer Advocacy: 0 Features

We are working to collect the list of features

GamEffective: 4 Features

Customer Service
Sales
Customer Success
Content Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Customer...
ITQlick rating
4.9/5
Score
62/100
Pricing
3.2/10
License pricing
$600 per month
Functionality
3
Compare
Centrica...
ITQlick rating
4.8/5
Score
75/100
Pricing
4.8/10
License pricing
Pricing not available
Functionality
8
CRM Gami...
ITQlick rating
4.9/5
Score
92/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
3
Accentur...
ITQlick rating
3.1/5
Score
85/100
Pricing
3.8/10
License pricing
$199 per month
Functionality
11
Preferre...
ITQlick rating
5/5
Score
84/100
Pricing
3.8/10
License pricing
$29.95 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.