Compare Customer Suite and Customer Suite - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Customer Suite or Customer Suite?

Customer Suite is more expensive to implement (TCO) than Customer Suite, and Customer Suite is rated with the same score (62/100) as Customer Suite (62/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ACUMATICA Vs. ACUMATICA

ACUMATICA: Acumatica empowers SMB customers and partners to stay competitive bymaking it easy to adapt to changing business needs. We aim to make ourpowerful Cloud Enterprise Resource Planning solution the platform of choice forSMB businesses.

ACUMATICA: Acumatica empowers SMB customers and partners to stay competitive bymaking it easy to adapt to changing business needs. We aim to make ourpowerful Cloud Enterprise Resource Planning solution the platform of choice forSMB businesses.

Who is more expensive? Customer Suite or Customer Management Suite?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Suite and Customer Management Suite.

Customer Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer Management Suite is rated 4, which is lower than the average cost of CRM software. Customer Management Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer Management Suite is rated 4, which is lower than the average cost of CRM software.

Bottom line: Customer Suite cost is around the same cost of Customer Management Suite.

Which software includes more/better features?

We've compared Customer Suite Vs. Customer Suite based on some of the most important and required CRM features.

Customer Suite: Data Import/Export, Basic Reports, Online Customer Support.

Customer Management Suite: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software mainly include small and medium businesses hailing from diverse industries. Customers of the software mainly include small and medium businesses hailing from diverse industries.