Customer solutions is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. Customer solutions received a rating of 4.2 from ITQlick team. The software cost i...
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Customer solutions is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than Customer solutions (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Convergys: As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer solutions and CenterWare Inbound.
Customer solutions accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer solutions is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer solutions is rated 6, which is similar to the average cost of Call Center software.
Bottom line: Customer solutions is more expensive than CenterWare Inbound.
We've compared Customer solutions Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Customer solutions: We are still working to collect the list of features for Customer solutions.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Customer solutions's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.
Customer solutions is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. Customer solutions received a rating of 4.2 from ITQlick team. The software cost i...
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CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Customer solutions review |
Company: | Convergys |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Customer solutions review, Customer solutions pricing, Customer solutions alternatives |
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.