Compare Customer Support Ticket and Customer Thermometer - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Customer Support Ticket or Customer Thermometer?

Customer Support Ticket is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than Customer Support Ticket (56/100). Customer Thermometer offers users more features (7) than Customer Support Ticket (0). There is a clear winner in this case and it is Customer Thermometer!

Looking for the right Feedback Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Logicspice Consultancy Pvt. Ltd. Vs. Customer Thermometer

Logicspice Consultancy Pvt. Ltd.: Logicspice is a leading web and mobile application development company with 12+ years of affluent experience in providing quality services to both startups as well as large enterprises. We deals in all kinds of IT related solutions including web design and development, software development, mobile app development for android and iphone, digital...

Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...

Who is more expensive? Customer Support Ticket or Customer Thermometer?

The real total cost of ownership (TCO) of Feedback Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Support Ticket and Customer Thermometer.

Customer Support Ticket price starts at $399 , On a scale between 1 to 10 Customer Support Ticket System By Logicspice is rated 6, which is similar to the average cost of Feedback Management software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Feedback Management software cost.

Bottom line: Customer Support Ticket is more expensive than Customer Thermometer.

Which software includes more/better features?

We've compared Customer Support Ticket Vs. Customer Thermometer based on some of the most important and required Feedback Management features.

Customer Support Ticket: We are still working to collect the list of features for Customer Support Ticket.

Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.

Target customer size

Customer Support Ticket's typical customers include: Start up, Small business, Medium business, Large business, Private use, Customer Thermometer is ideal for different companies, big or small.