Shlomi Lavi /
Oct 29, 2022
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Bottom Line: Which is Better - Customer Thermometer or ThinkAutomation?
ThinkAutomation is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than ThinkAutomation (75/100). Customer Thermometer offers users more features (7) than ThinkAutomation (3). There is a clear winner in this case and it is Customer Thermometer!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customer Thermometer Vs. Parker Software
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Who is more expensive? Customer Thermometer or Email2DB?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Thermometer and Email2DB.
Customer Thermometer price starts at $29 per month , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software. Email2DB price starts at $995 per year , When comparing Email2DB to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: Email2DB is more expensive than Customer Thermometer.
Which software includes more/better features?
We've compared Customer Thermometer Vs. ThinkAutomation based on some of the most important and required Customer Service features.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports, Email Invitations & Reminders, Site Intercept Survey.
Email2DB: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customer Thermometer is ideal for different companies, big or small. and Email2DB's target customer size include: Small, medium and large size businesses.