Compare Customer Thermometer and Healthcare Relationship Cloud - Mar 2022

Shlomi LaviShlomi Lavi / Mar 08, 2022

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Bottom Line: Which is Better - Customer Thermometer or Healthcare Relationship Cloud?

Customer Thermometer is more expensive to implement (TCO) than Healthcare Relationship Cloud, and Customer Thermometer is rated higher (97/100) than Healthcare Relationship Cloud (78/100). Customer Thermometer offers users more features (7) than Healthcare Relationship Cloud (0).

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Customer Thermometer Vs. hc1.com

Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...

hc1.com : hc1.com Inc. offers Healthcare Relationship Cloud, a Software-as-a-Service model solution that optimizes relationships and information access for healthcare organizations across the continuum of care. Its Healthcare Relationship Cloud solution enables health systems, laboratories, radiology groups, and other healthcare entities to identify and focu...

Who is more expensive? Customer Thermometer or Healthcare Relationship Cloud?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Thermometer and Healthcare Relationship Cloud.

Customer Thermometer price starts at $29 per month , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software. Healthcare Relationship Cloud price starts at $300 per month , When comparing Healthcare Relationship Cloud to its competitors, the software is rated 4 - lower than the average Customer Service software cost.

Bottom line: Customer Thermometer cost is around the same cost of Healthcare Relationship Cloud.

Which software includes more/better features?

We've compared Customer Thermometer Vs. Healthcare Relationship Cloud based on some of the most important and required Customer Service features.

Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports, Email Invitations & Reminders, Site Intercept Survey.

Healthcare Relationship Cloud: We are still working to collect the list of features for Healthcare Relationship Cloud.

Target customer size

Customer Thermometer is ideal for different companies, big or small. and Healthcare Relationship Cloud's target customer size include: Small, medium and large size businesses.



Customer Thermometer

ITQlick rating
(4.8/5)

starts at $29 per month

Customer Thermometer software is an on-premise cloud-hosted Customer Support solution that helps its users to receive real-time and actionable feedback from every email they send. The platform is a business app...

Categories: Survey Software, Customer Experience Management.

Healthcare Relationship Cloud

ITQlick rating
(2.8/5)

starts at $300 per month

Healthcare Relationship Cloud is a fast growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Healthcare Relationship Cloud received a rating of 2.5 fro...

Categories: Complaint Management, Customer Loyalty, Customer Service, Healthcare CRM, Help Desk.

Compare specifications

Compare features

Customer Thermometer: 7 Features

Contact Management
Customer Database
Customer Service
Customer Support Tracking
Sales Reports
Email Invitations & Reminders
Site Intercept Survey

Healthcare Relationship Cloud: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Compare
Healthca...
ITQlick rating
2.8/5
Score
78/100
Pricing
4/10
License pricing
$300 per month
Functionality
10
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4
Cisco We...
ITQlick rating
3.1/5
Score
85/100
Pricing
6.6/10
License pricing
$13.50 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.