Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - Customer Thermometer or Healthcare Relationship Cloud?
Customer Thermometer is more expensive to implement (TCO) than Healthcare Relationship Cloud, and Customer Thermometer is rated higher (97/100) than Healthcare Relationship Cloud (78/100). Customer Thermometer offers users more features (7) than Healthcare Relationship Cloud (0).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customer Thermometer Vs. hc1.com
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
hc1.com : hc1.com Inc. offers Healthcare Relationship Cloud, a Software-as-a-Service model solution that optimizes relationships and information access for healthcare organizations across the continuum of care. Its Healthcare Relationship Cloud solution enables health systems, laboratories, radiology groups, and other healthcare entities to identify and focu...
Who is more expensive? Customer Thermometer or Healthcare Relationship Cloud?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Thermometer and Healthcare Relationship Cloud.
Customer Thermometer price starts at $29 per month , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software. Healthcare Relationship Cloud price starts at $300 per month , When comparing Healthcare Relationship Cloud to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Customer Thermometer cost is around the same cost of Healthcare Relationship Cloud.
Which software includes more/better features?
We've compared Customer Thermometer Vs. Healthcare Relationship Cloud based on some of the most important and required Customer Service features.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports, Email Invitations & Reminders, Site Intercept Survey.
Healthcare Relationship Cloud: We are still working to collect the list of features for Healthcare Relationship Cloud.
Target customer size
Customer Thermometer is ideal for different companies, big or small. and Healthcare Relationship Cloud's target customer size include: Small, medium and large size businesses.